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Error "No Record Found" Observed For "Initiate Collection->Yes In LC Linkage" (Doc ID 2859549.1)

Last updated on MARCH 31, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

For "Initiate Collection", following error observed.

ERROR
-----------------------
No Record Found.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with corporate maker.
2. Navigate to "Initiate Collection"
3. Select Yes in LC linkage.
4. Enter LC number or lookup LC number.
5. Click on Verify.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to proceed with initiate collection transactions.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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