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Urgent: Msg Stuck In Outgoing Browser (Doc ID 2860372.1)

Last updated on APRIL 05, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.3 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Msg stuck in Outgoing browser with Processed status and not Handed off

EXPECTED BEHAVIOR
-----------------------
Message should be with Hand Off status

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate a MT202 message for a MM contract
2. Verify if the message is generated in the outgoing message path and handed off

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot hand off the message to swift

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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