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Abnormal Number Of SAR Filings In A Case In ECM (Doc ID 2860386.1)

Last updated on APRIL 09, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description: Abnormal number of SAR filings in a case in ECM found.One case the user found shows 29 times SAR filings in ECM

Reported release: Client is on BD 8.0.7.0.0 and ECM 8.0.7.1.9

Steps to reproduce:

1. Take a customer which has AML and KYC case.
2. File a SAR again AML case, a report will be generated in the CRR application.
3. complete e-filing(ex:approve, generate efile ) in regulatory.

Actual: Actions on CRR report (ex: KDD_ACTION.action_id like '5000','240','241','238' are considered for counting '# of SAR's' on 'KYC customer dashboard'
Expected: It should capture only if a SAR is generated against a case

 

 

Cause

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In this Document
Symptoms
Cause
Solution


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