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Incorrect Values Are Displayed For Available Balance, Net Balance And Overdraft On Account Details Page. (Doc ID 2860490.1)

Last updated on APRIL 07, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 18.3.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------------------------
Following values are incorrectly shown on account details and transfer money page.
For example User has 500 actual balance(available balance).
  OverDraft = TOD + Limit line = (200 + 100) = 300

-Net Balance (Shown as actual balance)
-Available balance (actual balance + Overdraft)
-OverDraft Limit (Includes only TOD)



EXPECTED BEHAVIOR
-----------------------------------
As per bank, Following values should be shown on account details and transfer money page as below. (below calculation should be used)
For example User has 500 actual balance(available balance).
  OverDraft = TOD + Limit line = (200 + 100) = 300

-Net Balance (Available balance + OverDraft )
-Available balance (Should be displayed as actual balance)
-OverDraft Limit (Should include TOD + Limit line)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OBDX with Retail user
2. Navigate to account details.
3. Navigate to "Transfer Money"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, incorrect values are displayed to users.

Changes

No changes in the environment, product, account or hardware triggers this problem.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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