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Unable To View 'Component Details' For Loans To Personal Clients. (Doc ID 2861952.1)

Last updated on APRIL 11, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

Unable to view 'Component Details' for loans to Personal Clients.

When looking at a loan for a personal client, the error message "No records selected for drilldown" appears when you click the 'Component Details' sub screen.
Whereas user is able to view the Component Details for corporate customers.

ERROR
-----------------------
 "No records selected for drilldown"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From STSCUSVW, query an existing personal customer
2. Navigate to Loans tab.
3. From the list of loans, select any one loan and click on component details

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the component details for the loans

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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