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SE : REVERSAL ISSUE (Doc ID 2862126.1)

Last updated on APRIL 12, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior  

Payment not created after deal reversal.


Expected Behavior

Payment should get created after the deal reversal.


Steps

1. After invoking the authorized and active deal in SEDXDLNL screen.
2. There is a Reverse menu in top bar. After click on Reverse, there is option prompt to for Reject Reason in LOV.
3. Don't chosen the reject reason in the LOV.
4. Then again click on  Reverse menu in top bar.
5. So this deal is getting reversed.


Business Impact

In payment, there is a error called "If Generate cancellation Request Message is checked, Reject code is mandatory", if not given the reject reason.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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