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Error "ORA-01017: invalid username/password; logon denied" and "ORA-02063: preceding line from <DBLINK>" During FCDB Retail/Corporate Login (Doc ID 2862618.1)

Last updated on MAY 12, 2022

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.1 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

When attempting to Login using any Retail/Corporate User, the login attempt is unsuccessful and below is observed -


ERROR
-----------------------

java.sql.SQLException: ORA-01017: invalid username/password; logon denied

ORA-02063: preceding line from <DBLINK> is observed

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch Netbanking URL
2. Enter the Retail/Corporate username password
3. There is no error message on front end screen


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot login into FCDB application.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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