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User Group Search By Customer Id Is Not Working Properly (Doc ID 2863503.1)

Last updated on APRIL 18, 2022

Applies to:

Oracle Banking Digital Experience - Version 19.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 19.1.0.0.0 version, Consulting

ACTUAL BEHAVIOR
---------------
User Group Search by customer Id is not working properly


EXPECTED BEHAVIOR
-----------------------
User Group Search by customer Id should working properly

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. login by retail/corp user into obdx
2.There are two customers created , 28396886 (Corporate) User group is created for this customer
3. 6886 (Retail): No user group created
4.When searching for the user group using customer Id 6886, user group of 28396886 is getting displayed. Which is incorrect.
5.The same issue is for the customer id such as 206228639 and 6228639.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search user group by customer id.

Changes

 No changes done to product, account or hardware causes this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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