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Alert Attachments Not Present At The Correct Location (Doc ID 2864879.1)

Last updated on APRIL 28, 2022

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Client identified that for some of the alerts,

1. attachments are not present at the correct location and thus these attachments are not downloadable from the UI.
2. In further investigation, found at the time of uploading any document, some more directories get created and the document gets moved to the those directories other than the one mapped with the alerts.
3. Also for each document, there is multiple entries with multiple directories in document_master table are present.

Cause

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In this Document
Symptoms
Cause
Solution


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