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Unable To Download E-receipt After Opening A New Term Deposit (Doc ID 2864958.1)

Last updated on MAY 01, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

After the creation of TD when user clicking on e-receipt link, system shows error as “FAILED TO DOWNLOAD PDF DOCUMENT”.

ERROR
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STEPS
--------
The issue can be reproduced at will with the following steps:
1. Go to TD creation menu in OBDX and initiate a TD creation from OBDX
2. Enter the required details
3. save/ confirm the transaction
4. Click on E-receipt

BUSINESS IMPACT
----------------------
The issue has the following business impact:
Due to this issue, users cannot download e-receipt of created TD.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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