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ECM 807 - KYC Risk Score Screen Not Populated (Doc ID 2865296.1)

Last updated on MAY 03, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

On ECM 8.0.7.1.0 version

Problem Description: When users access KYC Risk Score tab in ECM, the page is empty and they have bellow error in WebLogic nohup log
Only the KYC Risk Score screen is not working. This screen is calling the following KYC Web Service:

kycURL is::https://<Host>:443/FCCM8

Apr 11 14:38:55 scb-pp-aml11 ofsaa-weblogic: eventskey36451437
Apr 11 14:38:55 scb-pp-aml11 ofsaa-weblogic: kycURL is::https://<host>:443/FCCM8
Apr 11 14:38:55 scb-pp-aml11 ofsaa-weblogic: url is::https://<host>:443/FCCM8/restapi/kycrest/KYCRiskScore/AlgorithmBasedDataList/eventSkey/36451437
Apr 11 14:38:55 scb-pp-aml11 ofsaa-weblogic: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

Cause

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In this Document
Symptoms
Cause
Solution


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