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Confirmation Screens Is Not Showing For Stop Cheque Book Transaction When 2FA Is Enabled. (Doc ID 2867740.1)

Last updated on MAY 23, 2022

Applies to:

Oracle Banking Digital Experience - Version 18.1.0.0.0 to 18.1.0.0.0 [Release 18]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
----------------------
Confirmation screen does not appear for stop cheque book transaction when 2FA enabled.

Transaction does not go post the Authentication Verification page. The review screen is displayed again and again after entering the OTP.

EXPECTED BEHAVIOR
-------------------------
The confirmations screen should show after entering the OTP.

STEPS
--------
The issue can be reproduced at will with the following steps:
1. Log with Corp maker user.
2. Navigate to the Toggle menu -> Current and Savings.
3. Stop Cheque.
4. Input the details.
5. Submit and confirm from the review page.
6. Enter OTP and submit.
7. After OTP it again navigates to the review page.


BUSINESS IMPACT
----------------------
The issue has the following business impact:
Due to this issue, users cannot get confirmation screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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