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Unable To Download Pre-Generated Statement For Loan Account (Doc ID 2868860.1)

Last updated on MAY 23, 2022

Applies to:

Oracle Banking Digital Experience - Version to [Release 18]
Information in this document applies to any platform.


Unable to download pre-generated statement for loan account

While downloading the Pre-generated statement for the loan account, system throws “Access denied. You are not authorized to perform this transaction on specified account” error message.


"Access denied. You are not authorized to perform this transaction on the specified account"

The issue can be reproduced at will with the following steps:
1.Launch the OBDX IB Corp/Customer URL
2.Login to OBDX application as a Corporate user
3.Go to Toggle menu > Accounts > Loan and finances > Overview
4.Click on Pre-generated Statement
5.Select year, Month and click on Search.

The issue has the following business impact:
Due to this issue, users are unable to download pre-generated statement.


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