My Oracle Support Banner

CA: Tank for cross branch transaction in BOD leads to Negative Balance In CASA Account (Doc ID 2872076.1)

Last updated on MAY 31, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 12.0.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.2 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Negative Balance in CASA Account


We got negative balance in two CASA accounts today. In one account tank_dr amount not released in EOD and in another account ATM transaction done in excess of available amount.


EXPECTED BEHAVIOR
-----------------------
Tank Entries should be cleared

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run EOD
2. Post transaction to tank the entry
3. verifyt he account balance post EOD

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see correct balance

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.