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Contact Number Fields on User Management Screen for Both Mobile and Landline Shows Object Name Instead of Actual Values (Doc ID 2872226.1)

Last updated on MAY 31, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While updating user from User Management screen, Contact Number fields for both Mobile and Landline shows object name.

EXPECTED BEHAVIOR
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While updating user from User Management screen Contact Number fields for Mobile and Landline should show actual input value for phone number and/or blank.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as admin and use toggle menu and navigate to Onboarding > User Management.
2. Search for an existing Corporate user and click on username to open the user in User Management screen.
3. Click on the edit button and check the fields against Contact Number for Mobile and Landline which displays object name.

Cause

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In this Document
Symptoms
Cause
Solution
References


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