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Payments with Unallocated Amount Zero Is Also Getting Displayed on the Manual Allocation Screen (Doc ID 2874396.1)

Last updated on JUNE 03, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While looking for matched or partially matched payments to be allocated by Virtual Accounts manually from Manual Allocation screen, the payment amount with Unallocated Amount and Amount to be Allocated is 0, is also displayed on screen.

EXPECTED BEHAVIOR
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Payments where Unallocated Amount and Amount to be Allocated is 0 should not be displayed on Manual Allocation screen.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login via corporate maker.
2. Use toggle menu and navigate to Receivables Management > Reconciliation > Manual Allocation.
3. Observe that accounts where Unallocated Amount and Amount to be Allocated is 0, is also displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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