Contact Us Functionality Not Working In Android Application
(Doc ID 2874448.1)
Last updated on JUNE 16, 2022
Applies to:
Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 to DB 12.0.3 [Release DB 12]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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When click number displayed on Contact Us button in pre-login screen in android phone , call does not go through.
EXPECTED BEHAVIOR
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When number displayed on Contact Us is clicked on pre-login of android mobile , call must be initiated.
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to pre-login screen of android phone
2. Click on Contact Us
3. Click on phone number next to call button.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot initiate a call using the pre-login Contact Us option from android mobile.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |