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Email Button Is Not Working In Android Application for E-mailing E-receipts (Doc ID 2874523.1)

Last updated on JUNE 16, 2022

Applies to:

Oracle FLEXCUBE Direct Banking - Version DB 12.0.3 to DB 12.0.3 [Release DB 12]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Trying to click on email button not working for sharing e-receipt.

EXPECTED BEHAVIOR
-----------------------
 Email button must work for sharing e-receipt, and user should be able to send email.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as customer in android phone
2. Go to Transaction activities >>View Initiated Transactions >> click on transaction group
3. Click on any transaction
4. Click on Email button at bottom next to download.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot send email for e-receipt.

Cause

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In this Document
Symptoms
Cause
Solution
References


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