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SYSERROR while booking contract in PSDOT2CT screen with charge bearer as DEBT (Doc ID 2875127.1)

Last updated on JUNE 13, 2022

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior  
---------------
New contract in PSDOT2CT screen with Charge Bearer DEBT display SYSERROR
  
Expected Behavior
-----------------------
New contract in PSDOT2CT screen with Charge Bearer as DEBT should be saved successfully

Simulation steps
-----------------------
The issue can be reproduced at will with the following steps:
1. Visit screen PSDOT2CT
2. Book a transaction with Charge Bearer as DEBT
3. Click on Save

Business Impact
---------------------------
Users cannot save new contract in PSDOT2CT screen

Changes

 Application changes released to address Array out of bound exception.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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