Charge Amt Is Recalculated Using New Exchange Rate When Approved From Business Override Queue (Doc ID 2875866.1)

Last updated on JUNE 14, 2022

Applies to:

Symptoms

On : 14.5.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Charge amt is recalculated using new exchange rate when approved from Business override queue

When a Payment goes to Business Override queue and in the meantime the exchange rate changes, once the payment is approved from the Business Override queue system is recalculating Charge/Pricing amounts counter values using the new exchange rate.

We end up with one exchange rate visible in PXDOTONL screen and another one in PXDOVIEW. Accounting entries are passed based on last exchange rate visible in PXDOVIEW. This behavior is only observed for Charges/Pricing.

The issue is only with Pricing.

EXPECTED BEHAVIOR
-----------------------
Charge amount should not be recalculated during approval process

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Book a cross ccy payment from PXDOTONL screen
2. Make sure after booking the payment exchange rate is changed.
3. Approve the payment from business approval queue.
4. Verify the exchange rate

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, charge amounts are modified

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.