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Retail : Customer Type Dashbaord : Multiple Widgets In Dashboard Builder are Not Working (Doc ID 2875962.1)

Last updated on JUNE 09, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.4.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
Multiple widgets are not working in base factorshipped dashboard role 'Customer'

EXPECTED BEHAVIOUR
----------------
Factor shipped dashboard should be visible in customer role

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Step 1: Login-in with admin user
Step 2: Go to the Dashboard Builder screen.
Step 3: Create/Edit the retail user CUSTOMER type dashboard.
Step 4: Drag and drop the widgets on the screen
Step 5: Customer is getting error in the console and the widgets placed in the screen are completely blank without the header info and no dummy data/text are getting displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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