My Oracle Support Banner

Customer Inconsistently In The Alert Detail's Customer Tab (Doc ID 2876747.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 to 8.0 [Release 8.0]
Information in this document applies to any platform.

Symptoms

OFSBD Version : 808

Inconsistencies in the data being displayed in Customer Tab.

AML -> Behavior Detection --> AlertSearchList ( search for Scenario - Front Runner) -> Select an Alert -> Verify the data in Customer Tab.

Next iteration of above steps and on same alert, shows different Customer info in customer tab.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.