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Profile Tag Appears Blank in My Preferences Screen When Theme Switched to Default. (Doc ID 2877310.1)

Last updated on JUNE 21, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Nothing is visible under profile tag in My preferences screen when theme switched to Default.

EXPECTED BEHAVIOR
-----------------------
Fields/information should be visible under profile tag in My preferences screen when theme switched to Default.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to the application with corporate/retail user.
2. Navigate to the Account settings -> Go to the My preferences tab -> Go to the Themes.
3. Switch the theme to the default. -> Again navigate to the Profile tag.
4. Nothing can be seen under profile tag.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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