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Alert Correlation - 508 Post Processing job Failed. (Doc ID 2877658.1)

Last updated on APRIL 24, 2023

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 to 8.0 [Release 8.0]
Information in this document applies to any platform.

Symptoms

On : 8.0 version, Web UI

Batch Run Failure

The OFSAA batch run failed for the 9th of June 2022, the issue was caused by another process listening on port 6505 that is used by the AM process. Upon the termination of the job and the restart of the batch process, it didn't fail but was stuck at task 191 with a status of "Ongoing". A restart of the entire setup (Database & Application Server) was done then a batch run was tried for the 10th of June 2022. On the 10th June batch run, it failed at task 203. 

 

ERROR
-----------------------
Error while executing 508
“06/15/2022 15:18:09 FATAL : Thread ID = 24: Alert Correlation: File = UtilityFunctions.cc Line = 71: Could not find internal id for key id 106***869.000000 from table ACCT”



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Executing UI task 203

BUSINESS IMPACT
-----------------------
Delay in completion of the batch

Cause

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In this Document
Symptoms
Cause
Solution
References


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