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Error Persistence Exception Occurred Is Seen on Term Deposit Details Screen (Doc ID 2878216.1)

Last updated on JUNE 29, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

While selecting an account on Term Deposit Details screen below errors are encountered.

ERROR
-----------------------
1) Persistence exception occurred
2) System cannot process the request currently. Please try later.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login using a retail user.
2. Use toggle menu and navigate to Accounts > Term Deposits > Term Deposit Details.
3. On selecting desired account on the detail screen the error can be seen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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