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BDF Map [AccountChangeLogSummary] Failed ORA-00600: Internal Error (Doc ID 2878283.1)

Last updated on JUNE 28, 2022

Applies to:

Oracle Financial Services Behavior Detection Platform - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

Version 8.0.8

BDF Map [AccountChangeLogSummary] process has been failed with below error in log.

Error Msg = ORA-00600: internal error code, arguments: [kghgetlatch_conflict], [0x0607A30E0], [0x0601748A8], [3], [1], [], [], [], [], [], [], []
ORA-04031: unable to allocate 73752 bytes of shared memory ("shared pool","unknown object","sga heap(1,0)","ksm mga segarr2")

at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:498)
... 17 more

2022-06-07 14:06:36,412 [main] ERROR: 10018AccountChangeLogSummary - Message 10018: Component exited with an error
  ****** End Log File Dump *****

Cause

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In this Document
Symptoms
Cause
Solution
References


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