Backdated Payments Repeat Cycle Of The Payment Queues After New Activation Date Is Set
(Doc ID 2878436.1)
Last updated on JULY 04, 2022
Applies to:
Oracle Banking Payments - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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Backdated payments repeat cycle of the payment queues after new activation date is set
Bank is facing the problem as below:
- Payment stuck in one of the payment queues(Authorization Limit, Sanction Check)
- User releases the payment the next working date (new activation date is set).
- The moment a backdated payment is processed from the respective queues, the same payment is thrown back into the queues
EXPECTED BEHAVIOR
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Bank expectation is that a payment should not cycle through the queues more than once.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |