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Unable to delete lien on the term deposit account - GEDMPOOL_16 (Doc ID 2878590.1)

Last updated on JUNE 24, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 11.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.8.0.0.0 version, Production Support-CET

When attempting to delete lien on the term deposit account
the following error occurs.

ERROR
-----------------------
GEDMPOOL_16 - Facility to which pool is attached is in open state, Record can't be closed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Select a term deposit account for which lien to be removed.
2. Ensure mismatch between lien linkage and term deposit account.
3. Try to remove lien on term deposit account.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot redeem or link term deposit account to another contract.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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