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Group Code Not Visible In Front Of The Label "Group Code" In Approval Screen (Doc ID 2878768.1)

Last updated on JUNE 23, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------------
Group Code Not Visible In Front Of The Label "Group Code" In Approval Screen

When approver click on reference number to approve the txn related to Touch Point Group transaction, Group code not visible in front of the label "Group code"

EXPECTED BEHAVIOUR
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Group code should visible which maker has entered during Touch Point Group creation

STEPS
------------------------------
The issue can be reproduced at will with the following steps:
Step 1: Login through admin maker
step 2: navigate to touch point group
step 3: Click on create
step 4: fill the details
step 5: Click on save and then on confirm, txn should be pending for approval
step 6: Login through admin checker(approver)
step 7: Click on administrative maintenance
step 8: Click on the reference number of the transaction

Now on the screen Group code value is not present in front of Group code label


BUSINESS IMPACT
-------------------------------
Approver is unable to find group code of the Touch Point Group txn during approval process on screen.

Cause

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In this Document
Symptoms
Cause
Solution
References


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