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Option To Set Half Hourly Working Hours Is Not Available On ATM/Branch Maintenance Screen (Doc ID 2879383.1)

Last updated on JUNE 29, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While doing ATM/Branch Maintenance and setting work timings for specific branch maintenance, half hourly timing options are not available for selection.

EXPECTED BEHAVIOR
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System should provide option to set half hourly branch timings (eg 8:30 - 17:30) for branch visit by its users for any banking facility.

STEPS
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The issue can be reproduced at will with the following steps:
1. Use the Toggle Menu and navigate to Configuration > ATM/Branch Maintenance.
2. Click on Create button on right side and add new Branch by selecting Branch for Add New option.
3. Choose Input Type as Single Branch.
4. Under Work Timings click on time drop down which does not have half hourly options.

Cause

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In this Document
Symptoms
Cause
Solution
References


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