After 8.1.1.1 Upgrade To 8.1.2, User Gets No Home Link Fetched Error, And CTR Search Screen Is Blank
(Doc ID 2879516.1)
Last updated on NOVEMBER 28, 2022
Applies to:
Currency Transaction Reporting - Version 8.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.2 version,
ACTUAL BEHAVIOR
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After 8.1.1.1 upgrade to 8.1.2, user gets No home link fetched error, and CTR Search screen is blank
Hi,
I updated an 8.1.1.1 BD/ECM instance to 8.1.2 BD/ECM. After upgrade, I logged in with the CTRSUPER user. When opening the CTR application, a pop-up box appeared with error message:
No home link fetched! Please contact the System Administrator
After this, the user is not able to open the CTR Search page. The page is blank (see attached screenshot.)
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |