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Virtual Keyboard Alignment Issue In Login Page (Doc ID 2881004.1)

Last updated on JULY 04, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------------
Safari Browser Issue : Virtual keyboard alignment issue

Password label is overlapping Keyboard image due to which end user is unable to click on keyboard.

EXPECTED BEHAVIOUR
------------------------------
Virtual keyboard should be in alignment on Safari Browser

STEPS
------------------------------
The issue can be reproduced at will with the following steps:
The following steps are needed to be executed in a safari browser in MAC

Step 1: Open the login page

Here, on the login screen, the virtual keyboard for username and password are not aligned properly.


BUSINESS IMPACT
-------------------------------
Safari browser users are unable to use virtual keyboard facility provided by OBDX product on Login page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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