Forgot User Id Does Not Work For The Few Corporate Customers
(Doc ID 2881061.1)
Last updated on JULY 09, 2022
Applies to:
Oracle Banking Digital Experience - Version 18.2.0.0.0 to 18.2.0.0.0 [Release 18]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Some corporate users are unable to retrieve the User ID using "Forgot User ID" option available on Login Screen.
"System cannot process the request, please try again later." - Error shows on the screen.
ERROR
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Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |