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1001 - How to enable signature verification in Retail Teller (RT) screens (Doc ID 2882378.1)

Last updated on JULY 14, 2022

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.3.0.0.0 version, Production Support-SET

ACTUAL BEHAVIOR
---------------
Signature not verified prompt validation not appearing on screen for cash withdrawal (1001).

EXPECTED BEHAVIOR
-----------------------
Signature verification should appear for the transaction.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Initiate cash withdrawal through function id 1001
2. System allows to save the transaction without doing signature verification.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot do signature verification on the transaction.

Cause

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In this Document
Symptoms
Cause
Solution
References


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