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User Not able To Post Repossession, Involuntary On SCRA Accounts (Doc ID 2882766.1)

Last updated on JULY 18, 2022

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.4.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Not able to post Involuntary Repossession on SCRA (Service member civil relief act) accounts

System not allowing to post Repossession, Involuntary surrender on SCRA Accounts. Currently System blocks from Posting to Involuntary Surrender in Application
  

EXPECTED BEHAVIOR
-----------------------
System should allow posting the transaction on SCRA accounts.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create an account.
2. Post SCRA on Military duty transaction on the account
3. Then post "ACCOUNT EVENT NOTIFICATION" transaction on the account for event type "INVOLUNTARY REPOSSESSION"
4. Verify system posted the transaction

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users unable to process "INVOLUNTARY REPOSSESSION" on SCRA accounts

Cause

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In this Document
Symptoms
Cause
Solution


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