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Display Issue Pacs.009 COV Generated Is Not Visible In The Messages Tab (Doc ID 2883886.1)

Last updated on JULY 22, 2022

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
pacs.009 COV message received is not visible under messages tab in PSDICBVW screen.


EXPECTED BEHAVIOR
-----------------------
pacs.009 COV message received should be visible under messages tab in PSDICBVW screen.


STEPS
-----------------------
1. Inject an inbound pacs.008 transaction trough IDV.
2. Check if the transaction is reached OBPM successfully.
3. Inject a pacs.009 COV for the same pacs.008 uploaded previously.
4. Check for the transaction in view screen PSDICBVW and check if the transaction is "Processed".
5. The accounting entries have been generated as expected but the pacs.009 COV message received is not visible under messages tab.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view pacs.009 COV message received under messages tab in PSDICBVW screen.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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