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ECM Case | Risk Score Greater Than 100 (Doc ID 2884328.1)

Last updated on JULY 22, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Goal

On 807 version:

The user is trying to override the 150 risk score from the ECM context screen

 

Steps as below:

Scenario 1
Go to Create Case Screen:
Enter all mandatory fields.
Enter value greater than 100 for Risk Score Field
Error is shown " The number is too high" Screenshot attached

Scenario 2
Open ECM Case Summary Page of a Case
Under Case Context, enter value greater than 100 for Risk Score Field
Error is shown " The number is too high" Screenshot attached

 

Solution

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In this Document
Goal
Solution


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