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Admin : Mailer : Bulleted symbol is not visible when user select Bulleted List (Doc ID 2884407.1)

Last updated on JULY 20, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.4.0.0 version, Implementation Support

ACTUAL BEHAVIOR
-----------------------------
Admin : Mailer : Bulleted symbol is not visible when user select Bulleted List

EXPECTED BEHAVIOUR
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Admin : Mailer : Bulleted symbol should be visible when user select Bulleted List

STEPS
------------------------------
The issue can be reproduced at will with the following steps:
Step 1: Login through admin user
Step 2: Search for mailers and go to mailers screen
Step 3: Click on create
Step 4: In the mail body, click on bullet points

Now here, even after clicking the bullet points there are no bullet points visible when user writes anything.


BUSINESS IMPACT
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Bank admin unable to take advantage of Bulletin facility in Mail Body in Mailer

Cause

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In this Document
Symptoms
Cause
Solution
References


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