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OBP Resend From ECA Queue For C2B Records Are Not Working (Doc ID 2884877.1)

Last updated on JULY 27, 2022

Applies to:

Oracle Banking Payments - Version 14.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.5.0.0.0 version, Implementation Support

OBP Resend from ECA queue for C2B records are not working


Issue 1 : When user is trying to Resend the ECA record for C2B file, error coming as processing failed.
Issue 2 : When error is coming as Processing failed, in the error message queue reference is shown instead of Transaction reference.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. External credit approval screen
2. select the transaction reference number and resend in the queue detail
3. Information message shows " processing failed with the queue reference number instead of transaction reference number


Cause

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In this Document
Symptoms
Cause
Solution
References


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