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While Initiating Merchant Payment, Error "No Record Found" Is Observed. (Doc ID 2885925.1)

Last updated on JULY 27, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

While initiating merchant Payment through dummy screen, below error is observed.

ERROR
-----------------------
No Record found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to dummy merchant page.
2. Enter merchant details
3. Click on "Pay" button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to make merchant payments.

Changes

Issue is observed only when merchant key is encrypted.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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