Reversal Unactioned
(Doc ID 2886871.1)
Last updated on AUGUST 02, 2022
Applies to:
Oracle Banking Payments - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support-SET
ACTUAL BEHAVIOR
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Reversal Unactioned
When trying to reverse a book transfer, the reversal action doesn't seem to be doing anything. The entries remain the same and not reversed.
EXPECTED BEHAVIOR
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On doing the reversal, transactions posted should get reversed
STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Book transfer screen and reverse an existing txn.
2. Verify if the transaction is reversed successfully and reversal entries are posted.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, reversal entries are not posted
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |