Txn Not Getting Prioritized In Reroute And Prioritizations Screen (Doc ID 2887505.1)

Last updated on AUGUST 09, 2022

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------

Transaction is not getting prioritized in Reroute and Prioritizations screen when the user click on Prioritize hyperlink


EXPECTED BEHAVIOR
-----------------------
Transaction should be prioritized in Reroute and Prioritizations screen when the user click on Prioritize hyperlink

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to OBDX with valid checker credentials
2.Navigate to pending for approvals screen
3.Navigate to Reroute & Prioritize transactions
4.Click on Prioritize hyperlink
5.Check whether the transaction is getting prioritized on top.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot prioritized in Reroute and Prioritizations screen when the user click on Prioritize hyperlink

Changes

 No changes done to product, account or hardware causes this issue.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.