User Profile Maintenance : Checker Maker Functionality Not Working (Doc ID 2887972.1)

Last updated on AUGUST 05, 2022

Applies to:

Symptoms

On : 21.1.4.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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User Profile Maintenance : Transaction is not going for approval even after maintenance.

EXPECTED BEHAVIOUR
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User Profile Maintenance : Transaction should be going for approval after maintenance.

STEPS
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The issue can be reproduced at will with the following steps:
Step 1: Login through admin maker and navigate to user profile maintenance
Step 2: Click on Edit
Step 3: Click on Save after changing any detail
Step 4: Review screen opens up
Step 5: Click on Submit

Now the confirm screen appears with the status as "Completed" but it should show as "Pending for approval" as the rule and workflow has already been set.


BUSINESS IMPACT
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Checker Maker functionality is not working for User Profile Maintenance

Cause

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