My Oracle Support Banner

Transactions not Available in Role Transaction Mapping on Approver Screen (Doc ID 2887978.1)

Last updated on AUGUST 05, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 21.1.4.0.0 version, Implementation Support

ACTUAL BEHAVIOR
-----------------------------
Transactions not available in role transaction mapping approver screen

EXPECTED BEHAVIOUR
------------------------------
Transactions should be available in role transaction mapping approver screen

STEPS
------------------------------
The issue can be reproduced at will with the following steps:
Step 1: Login through admin maker and create a role transaction mapping
Step 2: Login through admin checker
Step 3: Click on the reference number of the transaction executed from maker

Now here all the other details are available except the details under transactions.


BUSINESS IMPACT
-------------------------------
Approver is unable to verify the RTM during approval

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.