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Manual case creation is not allowed for KYC Case (Doc ID 2888285.1)

Last updated on AUGUST 14, 2022

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

Customer observed the issue that, When a user Changes the priority of the manual case in Case Context using edit button, The audit is capturing the Override risk score even though the user doesn't modify the Risk Score for KYC Cases

Cause

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In this Document
Symptoms
Cause
Solution
References


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