Work Flow Maintenance : Unable to view user group details on clicking the group name hyper link (Doc ID 2888818.1)

Last updated on AUGUST 10, 2022

Applies to:

Symptoms

On : 21.1.4.0.0 version, Implementation Support

ACTUAL BEHAVIOR
-----------------------------
Work Flow Maintenance : Unable to view user group details on clicking the name link

EXPECTED BEHAVIOUR
------------------------------
Work Flow Maintenance : User group details should be visible on clicking the name link

STEPS
------------------------------
The issue can be reproduced at will with the following steps:
Step 1: Login trough admin user
Step 2: Navigate to workflow management
Step 3: Click on create
Step 4: Fill the details, select a user group in level 1 and click on submit
Step 5: Under approval details, click on the user group name hyperlink ("mynewGroup" is the name in our case)

Now on click of this link, a window opens up from the right side but no other user group details are shown except the user group name.


BUSINESS IMPACT
-------------------------------
Admin user is unable to see the user group details

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.