Funds Not Appearing In Account - Uncollected Amount
(Doc ID 2890008.1)
Last updated on AUGUST 17, 2022
Applies to:
Oracle Banking Treasury Management - Version 14.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.5.0.0.0 version, Production Support
ACTUAL BEHAVIOR
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Funds not appearing in Account - Uncollected Amount
When looking into the account, the funds are not in the available balance, instead the Uncollected amount.
EXPECTED BEHAVIOR
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User expected to see XXXX AUD in a settlement account after manual netting entries.
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a FX transaction for JPY ccy with value date as current system date + 1, and it should have settlement account as current account
2. Use a transaction code which has avail_info as immediate.
3. After the contract is created, do manual nettting.
4. Then verify if the funds are credited to customer account.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, funds are not credited to customer account and stays as uncollected fund.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |