Form Builder : Approval : Data not visible on approver side for Service request form builder create (Doc ID 2890067.1)

Last updated on AUGUST 16, 2022

Applies to:

Symptoms

On : 21.1.4.1.0 version, Implementation Support

ACTUAL BEHAVIOR
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Form Builder : Approval : Data not visible on approver side for Service request form builder create

EXPECTED BEHAVIOUR
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Form Builder : Approval : Data should be visible on approver side for Service request form builder create


STEPS
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The issue can be reproduced at will with the following steps:
Step1 : Login through admin checker
Step 2: Click on the reference number of the transaction Service request form builder create

Now here in the approver screen, under the heading build your form, the form details are not visible.

BUSINESS IMPACT
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Approver is unable to check form details for the request pending for approval

Cause

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