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Relation Mapping Maintenance: Relationship "Power of Attorney" and "Letter of Authority" are not available in OBDX (Doc ID 2891450.1)

Last updated on AUGUST 23, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-----------------------------
Relation Mapping Maintenance: Relationship "Power of Attorney" and "Letter of Authority" are not available in OBDX

As per manual the relationship code need to be maintained at both the side i.e. at core as well OBDX side, but above mentioned relationship is missing OBDX.

EXPECTED BEHAVIOUR
------------------------------
Relation Mapping Maintenance: Relationship "Power of Attorney" and "Letter of Authority" should be available in OBDX

STEPS
------------------------------
The issue can be reproduced at will with the following steps:
1. Login as Admin
2. Goto "Relationship Mapping Maintenance"
3. Search for relation "Power of Attorney" and "Letter of Authority"

The account relationship "Power of Attorney" and "Letter of Authority" mappings present in the Core Banking are not visible in the Admin Account Relationship Mapping Screen


BUSINESS IMPACT
-------------------------------
Admin user is unable to maitain relationship and transaction access to this particualr type of relation.

Cause

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In this Document
Symptoms
Cause
Solution
References


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