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Loan Account Statement (PDF) Has Dr/Cr Text Displayed on next Line When Amount Is 7 Digits or More (Doc ID 2891571.1)

Last updated on AUGUST 26, 2022

Applies to:

Oracle Banking Digital Experience - Version 21.1.0.0.0 to 21.1.0.0.0 [Release 21]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The amount value in downloaded Loan Account Statement (in PDF) has the Dr/Cr text displayed on next line when amount is 7 digits or more.

EXPECTED BEHAVIOR
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The amount value in downloaded Loan Account Statement (in PDF) should have the amounts with the Dr/Cr text displayed on the same line when the amount is 7 digits or more and be more user friendly.

STEPS
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The issue can be reproduced at will with the following steps:
1. Use Toggle Menu and navigate to Accounts > Loans and Finances > View Statement.
2. Select the loan account and click on Download button on left to download the report in PDF format.
3. In the downloaded report the Amount can be seen coming onto the next line when amount is greater than 7 digits.

Cause

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In this Document
Symptoms
Cause
Solution
References


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